Boston Commercial Services Pty Ltd (ABN 87 114 658 070) CAPI Licence Number 409 456 759

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Why a debt recovery provider is more effective when they also offer a complementary legal practice

Naturally, everyone wants to contract with service providers who are successful at what they do. It means they will provide great results and will bring the most benefits to your business. Read why a debt recovery provider is more effective with legal practice.

Debt collection and recovery firms, differ significantly in their capabilities depending on the resources they have at their disposal. So how can you decide which service provider will be most successful at recovering your debts?

One major point of difference which sets successful firms apart is their ability to offer a complementary general legal practice. This structure has many advantages over stand-alone practices and promotes higher success rates in debt recoveries and collections.


Here’s why


On hand legal advice

Debt recovery providers who work in close association with a legal practice department have access to many of the resources and expertise that stand alone debt collectors do not. Lawyers have a thorough understanding of the legal system and the costs involved in litigation. This means they are better equipped to advise on whether litigation is worthwhile having regard to likely costs and outcomes. They are also up to date with changing laws, processes and precedent cases, meaning they can provide an accurate long range view of possible recovery strategies and novel approaches.


Expertise to assist with complex matters

Disputes involving complex issues such as contractual disputes, securities and insolvencies are generally beyond the capabilities of your ordinary debt collector, who would generally need to seek advice from a third party lawyer. Having legal professionals on hand to provide advice on complex issues means clients can receive a complete service from the one provider.  In addition, stand-alone providers might be hesitant to hand on the work to a lawyer in fear of losing out on fees themselves, prolonging or jeopardising recovery of the debt.


Uninterrupted transition to litigation

Often when legal action is needed, time is of the essence and steps must be taken immediately. Having lawyers in close association enables the uninterrupted transition of a debt to the litigation phase without delay, and without you having to shop around to find an appropriate law firm to take on the job.


Complete information availability

Being able to handle both collections and litigated recoveries within the same team enables seamless information flow and availability in both directions. Debt collection providers have access to the knowledge and expertise of lawyers and lawyers have full access to the debt collector’s records and opinions to gain proper background information.

Choosing a debt collection provider with a complementary legal practice can improve the success rate of your debt recoveries and save you money. If you’re interested in making the switch, talk to us about how our complete service – debt collection, debt recovery service, legal services – offering can improve your business.


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  • I have worked closely with Boston Commercial Services for over twenty years across four different companies and would not work with anyone else in regards to helping me with my outstanding accounts. Whenever I have started a new role, the first thing I am asked is, “How would you go about cleaning up our accounts receivable ledger?” My answer is always the same – “The first thing we need to do is call Boston Commercial Services”.

    Voytek Bradford

    Freedom Foods Group Limited (National Credit Manager)

  • I have known the principal of the BOSTON Group (Derryn HARRISON) as well as key staff members (including Ben GOWER) for well over 2 decades and have been using their professional services for myself as well as for Powerhouse Logistics Pty. Ltd. on a regular basis, not only in Sydney but on a national basis.

    At all times BOSTON have been extremely pro-active, attentive, courteous and professional with all matters we threw at them. Their advice has always been extremely sound and commercial and I find them to be a "breath of fresh air" within the legal fraternity and have no hesitation whatsoever to highly recommend them.

    Peter Brueckner

    Powerhouse Logistics Pty Ltd (CEO)

  • Expect A Star has worked with The Boston Group for 10 years. In this time we have appreciated the ongoing support of Boston for all of our collection and legal requirements. Like most businesses cashflow is critical to ongoing success and growth, with Boston we have found a partner who are an extension of our business and play a key part in our cashflow management. The Boston Group bring a level of expertise to our business which is valuable and coupled with their excellent customer service we look forward to continuing to work with them for many years to come.

    Ryan Meldrum

    Former CEO

  • I have been using the services of The Boston Group and their legal entity for over 11 years. During this time I have found their service to be impeccable, delivered with the utmost professionalism and integrity. The vast majority of cases that I have placed with Boston were far from straightforward, requiring legal acumen and delicate handling. Having used all methods available without success to procure payment, I confidently placed these matters into their safe hands. In all instances a successful outcome was achieved.

    Mark Parish

    Credit Manager

  • SNP Security has had the pleasure of working with Boston Commercial Services for the past 11 years. Boston has played an integral part in the continuing success of SNP Security’s low DSO’s, 90 Day % Debt & of course Bad Debts Written Off.

    Amanda Griffiths

    National Administration Manager

Boston Commercial Services prides itself in offering specialised, professional services, through a highly experienced team of debt collector, with personalised client attention.