Boston Commercial Services Pty Ltd (ABN 87 114 658 070) CAPI Licence Number 409 456 759

- Obligation FREE assessment.
- No Win = No Commission!
- Solicitors Letter of Demand sent TODAY!
- Dedicated & Expert Collections staff.
- In-house legal team!

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Debt Recovery

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Debt recovery service

Stop Wasting Your Time & Reduce Your STRESS – Let Us Chase Your Debtors TODAY!


Debt Recovery Service

Debt Recovery Service for businesses of every size.

Trusted by businesses for over 30 years to swiftly recover outstanding debt, Boston Commercial Services provides professional and discreet debt collection solutions for clients of every size across all industries.

Tailoring our approach for every client, our experienced debt collectors operate in commercial (business-to-business) and consumer debt recovery, scaling solutions for:

 

  • Escalating phone and letter demands
  • Skip tracing
  • Field calls, through to
  • All avenues of legal action

 

Supported by the services of Dejure Commercial Lawyers, Boston Commercial Services can give clients exclusive first access to experienced counsel where legal action is required.

With offices located in Sydney, Melbourne and Brisbane, for more information on how we can assist your business with debt collection service please contact us today.

 

Compliance

Boston Commercial Services prides itself on its high level of compliance with regulatory, legal, industry and client requirements. Boston strives to achieve industry best practice in compliant and ethical debt recovery and is regularly recognised by its clients and business partners in this regard.

Compliance Auditing

The Boston Group has its own external audit and compliance committee to whom it reports extensively on a bi-annual basis. This committee also conducts on-site spot check audits on a bi-annual basis. In addition, Boston’s clients regularly audit its business and collections process to ensure compliance with both client and regulatory requirements.

Boston’s trust account is audited annually as part of its CAPI licensing requirement (see below).

Compliance Training and Practices

Boston adopts the ‘ACCC/ASIC Debt Collection Guideline – For Collectors and Creditors‘ as the principle for its Debt Collection processes and procedures.

Collection staff undergo initial training and assessment, followed by regularly repeated refresher training in all areas of compliance including:

Compliance Training and Practices

  • ACCC/ASIC Debt Collection Guideline: For Collectors and Creditors
  • Anti-Money Laundering
  • Financial Hardship
  • Consumer Credit Code
  • Consumer Protection
  • Debt Collection and the Trade Practices Act
  • National Privacy Principles
  • Uniform Consumer Credit Code

 

Call Monitoring

Boston undertakes regular call monitoring reviews and file reviews on each of its collection account managers to ensure adherence to compliance and privacy policies at all times.

Licensed

Boston Commercial Services holds a full Commercial Agents and Private Inquiry Agents (CAPI) License.

Industry Memberships

Boston Commercial Services is a member of:

  • Australian Institute of Credit Management (AICM)

 

Credit Check and Skip Tracing

Entity Checking and Verification

  • Veda is the facility used which provides relevant insolvency, personal bankruptcy, court actions and trade survey information.
  • Users can have confidence in their credit applications and reduce the incidence of bad debt write-offs and associated costs.

Veda can assist users to:

  • Establish the correct legal identity of the customer source basic credit information quickly and cost effectively improve service and compete strongly for new customersreduce processing costs and downstream collection costs

Other services available are:

  • ASIC Reports and Company Searches
  • International Reports
  • Litigation Browse
  • Bankruptcy Searches

Our Fees

Boston Commercial Services provides tailored plans to individual clients on a case-by-case basis, this is to ensure that each fee structure is suitable to all business sizes. To find out what fee structure is suitable for your business please fill in the enquiry form and one of our operators will contact you to answer your query.

Get in touch with us

Talk to our experts in Debt Recovery, Legal Services and Finance Solutions

  • I have worked closely with Boston Commercial Services for over twenty years across four different companies and would not work with anyone else in regards to helping me with my outstanding accounts. Whenever I have started a new role, the first thing I am asked is, “How would you go about cleaning up our accounts receivable ledger?” My answer is always the same – “The first thing we need to do is call Boston Commercial Services”.

    Voytek Bradford

    Freedom Foods Group Limited (National Credit Manager)

  • I have known the principal of the BOSTON Group (Derryn HARRISON) as well as key staff members (including Ben GOWER) for well over 2 decades and have been using their professional services for myself as well as for Powerhouse Logistics Pty. Ltd. on a regular basis, not only in Sydney but on a national basis.

    At all times BOSTON have been extremely pro-active, attentive, courteous and professional with all matters we threw at them. Their advice has always been extremely sound and commercial and I find them to be a "breath of fresh air" within the legal fraternity and have no hesitation whatsoever to highly recommend them.

    Peter Brueckner

    Powerhouse Logistics Pty Ltd (CEO)

  • Expect A Star has worked with The Boston Group for 10 years. In this time we have appreciated the ongoing support of Boston for all of our collection and legal requirements. Like most businesses cashflow is critical to ongoing success and growth, with Boston we have found a partner who are an extension of our business and play a key part in our cashflow management. The Boston Group bring a level of expertise to our business which is valuable and coupled with their excellent customer service we look forward to continuing to work with them for many years to come.

    Ryan Meldrum

    Former CEO

  • I have been using the services of The Boston Group and their legal entity for over 11 years. During this time I have found their service to be impeccable, delivered with the utmost professionalism and integrity. The vast majority of cases that I have placed with Boston were far from straightforward, requiring legal acumen and delicate handling. Having used all methods available without success to procure payment, I confidently placed these matters into their safe hands. In all instances a successful outcome was achieved.

    Mark Parish

    Credit Manager

  • SNP Security has had the pleasure of working with Boston Commercial Services for the past 11 years. Boston has played an integral part in the continuing success of SNP Security’s low DSO’s, 90 Day % Debt & of course Bad Debts Written Off.

    Amanda Griffiths

    National Administration Manager

Boston Commercial Services prides itself in offering specialised, professional services, through a highly experienced team of debt collector, with personalised client attention.